[Resolved]  Sony VAIO VGN - Cr36g / B — Problem with SONY VAIO VGN-CR36g/b

Address:Hyderabad, Andhra Pradesh

I had bought the Sony vaio vgn-cr36g/b in 2008. It is worked fine for two years. But after 2 years system suddenly getting off due to the over heat. I had gave the laptop to service center. They claimed Rs 15000/- for replacement the motherboard. I had paid the amount. But they had took nearly 2 months for replacing the motherboard due to unavailability of stock and this product production had stopped and they bought it from Malaysia. Finally they replaced with new one with one year warranty.

After that it works well.

But.........

After two years (2012), again same problem had repeated. Again i had went to service center. Again they had told same story. And they told that they were not guarantee for stock availability.

What the hell....

I had googled about this problem, then i found soo many complaints....
1) https://www.consumercomplaints.in/complaints/sony-vaio-vgn-cr36g-laptop-pune-pun...
2) http://www.tomshardware.com/forum/[protected]problem-Sony-vaio
etc...

My laptop cost : 53000/- (initial cost) + 15000/- (first time motherboard replacement cost) + 6 years time (from purchased date to today)

So, my final conclusion :

1) Never buy the Sony laptops. They are using cheap components.
2) Sony vaio vgn-cr36g is also one of buggy model.
3) Sony using cheap hardware components (which will be available in china kind of market) due to grab the market with their low cost products.
Ex : You can check your laptop ram manufacture name, defiantly you will get the doubt that whether this company had existed or not???
4) I had seen soo many Sony laptops complaints when i had visited to their service centers.
5) Sony does not producing any product for long lasting. Their product support will stop with in 4 years.
6) Sony making in consistent configurations for their products. means frequently they changing their components and their architecture.


Suggestion :

If you want a laptop/notebook/net-book then buy DELL/HP/LENOVO. Because this the companies which are producing most of computer components. They have good service & support in India.


SRIHARIRAO M,
SOFTWARE DEVELOPER,
HYDERABAD.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Else share your contact no. or email ID with us here.

For more assistance, you can call us at[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

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