Claimed

LatestOne.com Complaints & Reviews

4.6
Last updated Nov 30, 2021
Complaints 1678
Resolved
1523
Unresolved
155
Quick Links
Statistics
Share
Contacts

File a complaint to LatestOne.com

Having problems with LatestOne.com?

File a complaint and get it resolved by LatestOne.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
LatestOne.com
Customer Service Contacts

LatestOne.com Website

LatestOne.com Head Office Address

Road Number 12, Banjara Hills, Telangana
Hyderabad
Hyderabad District
Andhra Pradesh
India
500034

LatestOne.com Phone Numbers

Phone
+91 40 6713 8879
2165
466

LatestOne.com reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Hi,
I have purchased the Ptron Tango earbuds on 17/07/2020, and the order id is PT142766, till now i received damage product and have not seen battery percentage, tried to call their customer service many times. busy every time. Seems they are faking the call . Please refund my money back
+1 photos
LatestOne.com customer support has been notified about the posted complaint.
Sir
Please help me about this product plz change or return ptron tango earbuds.
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Not shown the battery percentage
    +1 photos
    LatestOne.com customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      Damaged product received
      My order id is pt138414
      My order date is 29 june 2020
      Order received 3 july 2020

      Please exchange my oder/or refund if suitable you.
      +3 photos
      LatestOne.com customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Hi,
        I have purchased the Ptron Tangent evo BT headset on 21/06/2020, and the order id is PT137350, till now i have not gotten any update on this, tried to call their customer service many times, created a support ticket. busy every time. Seems they are faking the call . Please send the order or refund my money back
        +1 photos
        Jul 10, 2020
        Complaint marked as Resolved 
        Got refund after 10days, thx a lot, decent seller
        LatestOne.com customer support has been notified about the posted complaint.
        Jun 26, 2020
        Updated by HariGanesh Mohanasundaram
        Got the call from Latestone after 15mins of this complaint, they said they will refund me the amount back. Let me see that
        Jun 30, 2020
        Updated by HariGanesh Mohanasundaram
        No updates after i got call. Seems they are not worried about this. If not solved it properly, am going to raise this to cyber crime
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          My product is not delevery so pls return back and cancel them return my amount
          LatestOne.com customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I purchase 629 rupees wireless headset on 21 mar 2020. I already paid the money through online. Order number SL3265821. I can't receive my product . When I will receive my product. Tell me as early as possible.
            +1 photos
            May 17, 2020
            Updated by Karthikvarma alluri
            Please deliver my headset as early as possible

            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit

              Bluetooth sahi kaam nahi kar raha hai please return product and my money riples thank you
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Hello sir. today i received my order Ptron bluetooth earphones.
                I'm really disappointed with the quality of this product and want to return it ASAP. Ki dly help me out.

                AWD NO :[protected]
                May 08, 2020
                Updated by ram prasad VEDANABHATLA
                please help me out as early as possible
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I ordered ptron bassbuds on 3/13/2020 and order id - pt119670. Today i recived this product and invoice number - kfcl[protected].
                  2 left sided earbuds came in one pack and now i replace this product..

                  Please replace this product as soon as possible.
                  +2 photos
                  Mar 18, 2020
                  Updated by 10Goutam
                  my address - kushum bihar road number 1, morabadi, ranchi.
                  email Id - [protected]@gmail.com
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    The above said earphones r faulty as the tend not work at times and some irritating sounds comes from it
                    Its has manufacturing defect of some kind

                    I have contacted the ptrons site for last 10 days but there is response from there end as it was told on website any returns or complaints contact ptron website so i did the same but getting no response from there end as it was delivered me from latestone.com so complainngy against both the website as well the ptron site
                    Such bad experience ssshhhhh
                    Disgusting
                    +1 photos
                    LatestOne.com customer support has been notified about the posted complaint.
                    Aap jo product he vo thik tarah se kam nahi kar raha he
                    Digvijaysinh Gohil's reply, Mar 14, 2020
                    Aap product thik tarah se kam nahi kar rahahe plz ise vapas karlo ya dusra pis bhejo
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      This item is second quality waste product this item is not worked plz change the item and return my paymont
                      Plz given my paymont
                      Am poor family
                      This item is look like beautiful so i ordered but delivery item is very poor and nnot worked. So this item is return to company you send first quality sunlasses bluetoooth or my paymond plz understand plzzz
                      +1 photos
                      LatestOne.com customer support has been notified about the posted complaint.
                      Feb 10, 2020
                      Updated by Mohamed Raheem
                      REturn amount
                      Feb 10, 2020
                      Updated by Mohamed Raheem
                      THis item. Is not worked plz refund my money this item is second quality and poor product so plz change the ordee and refund my amount plzzz understand am also pressure plzzz retunr to the money This item is not worked and sunclassed aare very small bluetooth not connected classes quality is poor plz sir so return mu amount am agree with you and turst with u plzzz refund
                      Feb 10, 2020
                      Updated by Mohamed Raheem
                      Hi sir
                      This product is not worked
                      So plz return my amount.
                      Tge sunclasses bluetioth is second qulaity and not worked look like not beauty so plz kind mmy paymond

                      This glasses aaar lean and low thickness. And on button id not worked
                      This item is not worked this iitem s .is disturbed me
                      Ao plz requsest to return my order plz forgive me and trust me
                      Ptron Bluetooth headphones has broken I want replace the head phones I want Bluetooth headphones immediately pls

                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Report
                        Copy

                        Below are the details of my order, i want to return as ptron intunes evo - black bluetooth wireless headset is not usable and this the worest item i never see it's not getting charged so pls return my money back.

                        Order information
                        Order number: sl3255056
                        Name-
                        Order date : 25/01/2020
                        Order received date : 31/01/2020
                        Payment information
                        Payment method:online payment
                        Amount: rs. 629.00
                        Order items : 1
                        LatestOne.com customer support has been notified about the posted complaint.
                        मैं बुलूटुथ ईयर फोन मंगाया था।उसको वापस करना है।उसको चार्ज करने पर १ घंटा में ही डिस्चार्ज हो जाता है।मैं कम्पनी से निवेदन करता हूं कि आप अपना पोर्टल वापस मंगाते हैं।
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Report
                          Copy

                          Cancel my order number sl3256765. By mistake i had placed the order. I don't want the product. I had checked on the website to cancel the order but not found anything to cancel my order. Please note this order is cod and if you don't cancel it any way i will not accept the delivery. So it's better to cancel the order. Thanks in advance for your assistance.
                          LatestOne.com customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Report
                            Copy

                            Hello team,
                            I have brought ptron wireless headset. It got delivered yesterday.
                            Product seems not working properly. I am unable to charge the device.
                            Requesting you to kindly replace the product.

                            Below are the order details.
                            Product name:ptron spark pro in ear bluetooth head set
                            Tax invoice no. Kfcl[protected]
                            Order id: pt106750.

                            Attached is the copy of invoice for your reference.

                            Regards,
                            Balasaheb kale
                            [protected] / [protected]
                            LatestOne.com customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Report
                              Copy

                              Sir, today i buy a watch(DaZon Stylish Ladies Wrist Watch Analog Dial With Leather Strap Wrist Watch (Yellow)), at first it show only Rs.249.
                              After updating address and click on cash on delivery option, the price will seem to be above Rs.500.

                              Because of the hike on price of the product, i want to cancel my order.

                              So, sir, kindly cancel my order and replace the believe "latestone"
                              My order no is SL3251893.
                              +1 photos
                              LatestOne.com customer support has been notified about the posted complaint.
                              I have ordered this product but i got defective piece.
                              And Price of this Product Is Very Costly for me.. so Please Refund my money.

                              KetulBhai's reply, Jan 21, 2020
                              Refund my money
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                Report
                                Copy
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Today i buy a watch that cost only Rs.249, after updating the address and click on cash on delivery option, then the price will be exceed Rs.500. So, because of the unexpected hike on price i want to cancel my order

                                Sir, Kindly cancel my order.
                                My order number is SL3251893

                                My item is" DaZon Stylish Ladies Wrist Watch Analog Dial With Leather Strap Wrist Watch (Yellow)"
                                +1 photos
                                Jan 2, 2020
                                Complaint marked as Resolved 
                                Sir, please cancel my order no: SL3251893 as soon as possible. The confirmation about cancellation is communicated to me through mail. The mail Id is attached here :- [email protected] Thank you
                                LatestOne.com customer support has been notified about the posted complaint.
                                Please cancel order SL3290423
                                Please cancel my order SL3294620
                                Plz I want to cancel my order due to some reason

                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                4 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  I have book PTRON Avento and received PTRON Avento on 19.11.2019 through through latest one.com.
                                  The product purchased is more noisy and low volume. I was not satisfied as expected by me.
                                  The product may be returned.
                                  If possible I will upgrade to the new PTRON Avento Pro instead of PTRON Avento.
                                  The same may be replaced to new PTRON Avento Pro and the difference amount will be paid through cod by me
                                  LatestOne.com customer support has been notified about the posted complaint.
                                  I ordered this earphones and received, but not turning on since receiving ...
                                  Not able to contact them
                                  When i call that support contact number it will be continuously busy ... No other option to contact them ...
                                  Kindly take return or replace product ...

                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    I placed order yesterday and my order number is sl3241248.

                                    I paid for the product by making online payment.

                                    I also received message stating that the shipment confirmation will be sent soon from latest one. Please find attached for the message which i received.

                                    I also tried to contact you via contact us but i am unable to create ticket.

                                    Kindly send me more updates to track my order sl3241248 and revert back asap regarding when the product will be delivered.

                                    I am unable to contact them via mail/phone number.

                                    Please help me on this issue
                                    LatestOne.com customer support has been notified about the posted complaint.
                                    Nov 11, 2019
                                    Updated by Janani Deepika
                                    Please provide me with an update
                                    Nov 11, 2019
                                    Updated by Janani Deepika
                                    Any updates
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      I have ordered a item(PTron Tangent Pro Bluetooth Headset Stereo Wireless Headphone For All Oneplus Smartphones Red/Black) which is woth of 900 rupees. After the online payment using my credit card, i have no information about it.I have tried to reach them on[protected], there is no response from them.The order number is Order SL3238344.
                                      Hi
                                      thish side Nitish kumar bhardwaj
                                      thish product is not comfortable
                                      please return this

                                      Helpful
                                      Be the first one to find this review helpful
                                      Found this helpful?
                                      3 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Team Latestone i ordered following device, its is not working at all. power button is not working. pls. arrange the pickup for replacement.

                                        Regards,
                                        Ameya Kalas (pune)
                                        [protected]

                                        Order SL3235344

                                        Placed on October 11, 2019 11:39AM

                                        CashBack Earned: Rs. 0
                                        Product SKU Price Quantity Total
                                        PTron Aero In-ear Bluetooth Headset Wireless Stereo Earphones With Mic (Black)
                                        Fulfilled October 14, 2019 Delhivery #[protected]
                                        [protected] ₹ 269 1 ₹ 269
                                        LatestOne.com customer support has been notified about the posted complaint.
                                        Helpful
                                        Be the first one to find this review helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit