[Resolved] Latestone.com — Cancel my product but not refund my money

Dibyendu143

from Chittaranjan, West Bengal

Address:	500034
Website:	www.latestone.com

My Order #SO896509 on https://www.latestone.com for INR 149.00 was successful.CCA Ref No.:[protected] on 16.10.2015. Before 10 days ago this company called me and say they cancel my order and refund my money within 5 days but still now this company didn't refund my money but cancel my order ...why? Please refund my money otherwise i complain to consumer court with complete detail ...

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Complaint marked as Resolved

Verified Support

Dec 01, 2015

LatestOne.com Customer Care's response Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

Verified Support

Dec 04, 2015

LatestOne.com Customer Care's response Hi we have initiated refund for you kindly wait for 9 working days

Verified Support

Dec 16, 2015

LatestOne.com Customer Care's response "Hi if your complaint has been resolved kindly follow these instructions . My complaint has been resolved. What should I do now? It’s a good idea to mark this complaint as resolved. In “My Complaints” section click “Mark Complaint as Resolved”, explain what has been done and how did you managed to resolve your issue with the company and click “Submit”. Your complaint will be marked as “Resolved” and a resolution statement will be added."