[Resolved] Latestone.com — ptron headphone not working | |||
Hi.. I have just received my order on 5th oct 2018, being out of station, i was unable to check my order. I opened my order today and shocked to see my headphones are not working and when i tried to connect with latest one customer service, lady said that they are not responsible and i shld reach to ptron service centre to get the headphones repaired. What a pathetic service by latestone. Order no - lo9399484 Was this information helpful? | |||
Nov 13, 2018 Complaint marked as Resolved LatestOne.com customer support has been notified about the posted complaint. Verified Support Oct 13, 2018 LatestOne.com Customer Care's response Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
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 7 Comments | |||
Comments
Your LATESTONE "CoD" shipment[protected] is out for delivery by ECOM Executive Ph: [protected] PIN:[protected] Please Keep Rs 999.0 ready for payment.
Your LATESTONE order AwB[protected] was undelivered as you were not available. For further instructions, click http://ecxp.in/?q=[protected]
Your LATESTONE order AwB[protected] was undelivered as you were not available. For further instructions, click http://ecxp.in/?q=[protected]
Shubham Raunta Tandwal's reply, Oct 8, 2018
your watch is not original and this watch full demieg not aa changer
Shubham Raunta Tandwal's reply, Oct 8, 2018
my full cash review
LatestOne.com Customer Care's response, Oct 16, 2018
Verified Support
Kindly give your order id so that we can check the further details in our database
Due to my work.so I'm canceling my order, hope you will understand that.
LatestOne.com Customer Care's response, Oct 16, 2018
Verified Support
Kindly give your order id so that we can check the further details in our database
Hello i am aravinth i bought in a ptron hedphone for redmi 5a mobile but still not working this headphone one side only working but they will give 1 year warranty but now not working so kindly please return or replacement you product (my order id -SL2996285)
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LatestOne.com Customer Care's response, Oct 21, 2018
Verified Support
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
I want to return my Proton avento bluetooth headset .Order id is SL3056203
Product is not as mentioned.
But there is no response.
I am helpless.
Please return this and refund
Product is not as mentioned.
But there is no response.
I am helpless.
Please return this and refund
LatestOne.com Customer Care's response, Oct 22, 2018
Verified Support
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Pleas item cheng worng
Naidu Darling's reply, Oct 19, 2018
Mobile
Naidu Darling's reply, Oct 19, 2018
Headset with mic
Naidu Darling's reply, Oct 19, 2018
Heand set
Naidu Darling's reply, Oct 19, 2018
Worng item pleas
LatestOne.com Customer Care's response, Oct 24, 2018
Verified Support
Kindly give your order id so that we can check the further details in our database
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On the 8th day of lodging the complaint, LATESTONE executive comes up with the 7 day replacement policy .