[Resolved]  Latestone.com — xmate aura bluetooth headset mini premium wireless headphone for xiaomi redmi note 5 pro (black[protected] hsn code :8518

Address:South West Delhi, Delhi

Sir,

I mrs jeanette rebello would like to inform you that i had ordered the above mentioned product for rs.379.66. I received the same on 06/092018 by courier and on opening the parcel i was shocked to see the bluetooth damaged. It is cracked on one side and hence i cant hear anything nor it is operative.
Hence i am returning the said piece and would like to get the refund as early as possible. The refund may be sent by m. O on the below mentioned address.

Kindly do the needful at the earliest and oblige.
Thanks

Jeanette rebello
Our lady of snow high school
Raia salcete - goa
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Oct 7, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2018
LatestOne.com Customer Care's response
Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Complaint comments 

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Please back my amount transacton no[protected] dated[protected] amount 424.15

LatestOne.com Customer Care's response, Sep 7, 2018
Verified Support
Hi, Kindly give your order id, so that we can check further details in our database.We will surely revert ASAP.
Please cancel my order dozon watch my registered no. [protected]
LatestOne.com Customer Care's response, Sep 11, 2018
Verified Support
Kindly give your order id so that we can check the further details in our database

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