[Resolved] Latestone.com — avento ptron bluetooth sports headset | |||||
I order avento PTron Bluetooth sports headset and the headset was not working so I call up the customer care and I told them I want to exchange it. So I got the product today and same thing happened here they delivered me the unworking headset again the Bluetooth it's not working . I call up the customer care they told me to charge for 4hrs I do that but still it's not working. This is the worst thing that ever.they should have check the product and sell. Was this information helpful? | |||||
May 28, 2018 Complaint marked as Resolved LatestOne.com customer support has been notified about the posted complaint. Verified Support Apr 22, 2018 LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
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2 Comments | |||||
Comments
I had received the headphone on 28 th April. Immediately after opening the box and using the headphone for the very first time I noticed that one of the speakers is not working. So, please do the essentials to replace the headphone with a perfect one, otherwise I would like to have my money refund.
LatestOne.com Customer Care's response, May 8, 2018
Verified Support
"Kindly give your order id, the order id starts with LO or SO, so that we can check the further details in our database
Thank you."
Thank you."
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product id: LO8737739