[Resolved]  Latestone.com — exchange d product with other product

Address:Kurnool, Andhra Pradesh
Website:http:/www.latestone.com

Actually wat happened is, my hubby ordered a xmate aura bluetooth headset speaker, but it was comfirtly fixing in d ear. It is not properly settled after keeping in d ear. So we would like to return date product, if it don't fix properly how can we maintain a wireless bluetooth even for a short period. I request you to plz exchange d product with any selected (By me) product as soon as possible.
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May 9, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Apr 03, 2018
Jagdish chand thakur's response
Ptron viki Bluetooth sunglasses purchased vide order number #LO8472895 but it found diffective.not power on.
Apr 06, 2018
Murali Krishna gudapati's response
BLUETOOTH NOT WORKING
Apr 06, 2018
Murali Krishna gudapati's response
bluetooth not charging and not working
Apr 06, 2018
Murali Krishna gudapati's response
BLUETOOTH Not CHARGING and not working
Verified Support
Apr 08, 2018
LatestOne.com Customer Care's response
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Apr 14, 2018
Hitesh Luthra's response
return the headphones

Complaint comments 

Comments

It is not charging and powered on. When it connects to plug then only it is Power on. When it removed from plug then it power off .Then I can't be power on. What can I do now. It is defective product found. It doesn't power on at the first time. When it connects to plug then it power on only.
LatestOne.com Customer Care's response, Apr 10, 2018
Verified Support
Hi, Kindly give your order id, so that we can check further details in our database.We will surely revert ASAP.
Please cancel my order...order I'd #
LO8561391
LatestOne.com Customer Care's response, Apr 11, 2018
Verified Support
Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Iam two hours charging after press button. Bluethooth not working. do not charging
LatestOne.com Customer Care's response, Apr 12, 2018
Verified Support
Hi, Kindly give your order id, so that we can check further details in our database.We will surely revert ASAP.
Return the headpbones
LatestOne.com Customer Care's response, Apr 21, 2018
Verified Support
Hi, Kindly give your order id, so that we can check further details in our database.We will surely revert ASAP.
My order id LO8609107 is product delevery address change so produck cancle pls LO8609107
LatestOne.com Customer Care's response, Apr 21, 2018
Verified Support
Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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