[Resolved]  Latestone.com — Money not returned

Address:500034
Website:www.latestone.com

I bought a double metal grid bluetooth speakers from latestone.com online.My order was confirmed on[protected].I received the product on[protected].The piece was defective as it could not connect to laptop through bluetooth.I returned the product on the same day through courier DTDC services.I have kept the receipt issued by the courier dated[protected].My product was confirmed to be received by the Paired Online Technologies Pvt. Ltd.

My purchase money of the product has not yet been returned to my account even though i have given my account number and order ID - SO805360 and IFSC code to latestone.com associate.

It has been more than 6 months since i placed the order but my money is not returned yet although couple of associates of latestone.com have been saying that the cheque of refund has bounced.I called on the customer care number [protected] today but it got disconnected without being answered.

I solemnly feel that the service provided by latestone.com is unsatisfactory.
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Aug 14, 2016
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
May 05, 2016
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Complaint comments 

Comments

it's fake company
Its not working
I had placed the order for the above said I received cover but it was a damaged peice requested to send a new one
LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Hi I had ordered for an Apple iPhone 4/4s back hard cover while receiving the parcel I had heard some sound I had ignored it first but wen I opened the parcel hadn't even removed the wrap properly I saw dat the back cover side was broken it's requested to send in a new one or refund the same ASAP I am not able to take pic of the same
LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
I order a smart watch from latestone.Com.But they delver a damaged watch.Their customer care numbers are fake.
LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
I received on 20-Feb lava iris x1flip cover but not fitting my mobile very over size plz exchange my flip cover

LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
My power bank is not working pls inform me and resolve this problems my contact no is
[protected]
LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
I purchased mi ear phone and it's duplicate. Never purchase anything from this site.
LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
I brought this wireless Bluetooth headset but didn't connect my Sony Xperia phone how s the function plz explain
LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
The product was damaged.i asked for refund and there are no measures taken.even customer care is not getting connected
LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
I ordered univesal lens but its noy working properly, wnt to return this and i want my money back...
LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
The mobile case which I received is a damaged one..kindly replace it
LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
I received the earphone just 30 minutes before...!! When i opened the packet, then found that this earphone is damaged and its sound quality is very bad...!! The sound quality was so poor that u cant use it for 2 minutes... Packing was very awkward..!! Simply covered by the polythene..! Not a brand & made in china.. I want my money back...!! :- (

LatestOne.com Customer Care's response, Jun 8, 2016
Verified Support
 Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you

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