[Resolved]  Latestone.com — refund not received

I had ordered hdmi cable through latestone.com. My order number: sl2984451. I had paid through paytm wallet. I did not accept my order when the courier boy came for delivery because the delivery was not made in time and i did not want it then. I was informed by latestone support executive that my amount will be refunded in original payment mode. I did not receive any refund. When i enquired, the support executive replied that the refund has been made successfully in paytm wallet.in fact i have not received any refund. Latestone support team says to contact paytm for refund issue. I am using paytm since last many years and there has not been any issue with money related transactions. I request that the refund amount gets credited to my paytm wallet.
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Nov 17, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
LatestOne.com Customer Care's response
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Nov 06, 2018
Updated by naikbhavin
Latestone contacted me and asked for bank details to refund the amount. I provided bank details and I got a mail from Latestone on 16th Oct confirming that they have transferred refund amount to my bank. But even on today the amount has not been credited to my account. This is really a fake site for shopping and i will report to all in my contacts and also to concerned govt. authority.
Complaint comments 

Comments

Please do not run in my phone, Xmas Minipod Bluetooth Mono product
Sameer Ahamad's reply, Oct 8, 2018
Please do not run in my phone xmate Bluetooth mini pod
LatestOne.com Customer Care's response, Oct 16, 2018
Verified Support
Kindly give your order id so that we can check the further details in our database
I have purchased this headphone from amazon on 25th September 2018.Now right side headphone is not working from today.I live in Kolkata but here no service center available.So what can I do?
LatestOne.com Customer Care's response, Oct 23, 2018
Verified Support
Hi, Apologies for the inconvenience created. Do share the order ID with us, we will check and revert ASAP
Rizia Sultana's reply, Oct 29, 2018
order id : 406-4216745-9081120
Rizia Sultana's reply, Nov 3, 2018
PLEASE GIVE RESPONSE ASAP

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