Latestone.com — replacement / refund

Address:HIghways and Minor Ports Department, Secretariat, 600009

I have book PTRON Avento and received PTRON Avento on 19.11.2019 through through latest one.com.
The product purchased is more noisy and low volume. I was not satisfied as expected by me.
The product may be returned.
If possible I will upgrade to the new PTRON Avento Pro instead of PTRON Avento.
The same may be replaced to new PTRON Avento Pro and the difference amount will be paid through cod by me
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I ordered this earphones and received, but not turning on since receiving ...
Not able to contact them
When i call that support contact number it will be continuously busy ... No other option to contact them ...
Kindly take return or replace product ...

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