[Resolved] Latestone.com — ticket #677200. defect product received, refund not processed even after 37 days | |||||
I had booked a ipad cover, the cover was damaged and defected on arrival. I booked it on 23rd oct. On 26th oct i filed for returns, the product was picked up. I received a reply from the latestone customer care that within 10 days amount would be refunded back to my account. It is 1st december and i have still not received the payment. I am have trying hard to call the registered number but the whole day i get an automated answer that the all customer care executives are busy. I would like my refund processed immediately. Was this information helpful? | |||||
Jan 4, 2018 Complaint marked as Resolved LatestOne.com customer support has been notified about the posted complaint. Verified Support Dec 04, 2017 LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
| |||||
3 Comments | |||||
Comments
Mobile cover mere mobile me thik se fit nahi ho raha hai
Reply
LatestOne.com Customer Care's response, Dec 5, 2017
Verified Support
Sorry for the inconvenience. Do share the order ID with us ... will check.
I have Purchase dazon astro new fashion unisex watch designed with rotatable scale dial watch black[protected] HSN CODE 9102. but this not good product. i want to return this product and refund My money.
Please refund.
Please refund.
LatestOne.com Customer Care's response, Dec 4, 2017
Verified Support
"Kindly give your order id, the order id starts with LO or SO, so that we can check the further details in our database
Thank you."
Thank you."
The company response is questionable.
LatestOne.com Customer Care's response, Dec 4, 2017
Verified Support
Hi! Facing any issue with Latestone? We're committed to offer you the best shopping experience each and every time you shop with us.
91%
Complaints
1678
Pending
0
Resolved
1523
+91 40 6713 8879
Road Number 12, Banjara Hills, Telangana, Hyderabad, Andhra Pradesh, India - 500034
View all LatestOne.com contact information