[Resolved]  Latestone.com — used product delivered. return on 21 sep. cheating with amount refund

Address:Thane, Maharashtra, 421204
Website:latestone.com

Hi,

I had ordered two product on latestone
One was wallet and another was earphone.
Wallet quality is good. But another product earphone (order no. SL3024049) is used and quality of product is very low. Immediately raised the return request (Re: Used product, ear mud in ear bud, poor sound qlty [#789780]) on 26 sept. and Product returned on 02 Oct. And now mailings for refund my amount. I thought latestone is cheated with me. If it is not. Kindly refund my amount ASAP..
If need long email escalation, I will provide you.

Regards,
Bhupesh
[protected]
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Nov 22, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2018
LatestOne.com Customer Care's response
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Oct 27, 2018
Updated by Life@2018
Hi,

Still waiting for refund.
Kindly clear that, are you refund my amount or cheating with me?

Regards,
Bhupesh
Complaint comments 

Comments

Ptron bluetooth headset is not running, what the issue kindly comfirm me...
LatestOne.com Customer Care's response, Oct 23, 2018
Verified Support
Hi, Apologies for the inconvenience created. Do share the order ID with us, we will check and revert ASAP
Product was poor quality...my mobile number [protected]
Vicky VS's reply, Oct 20, 2018
Please return the product
LatestOne.com Customer Care's response, Oct 25, 2018
Verified Support
Hi, Kindly give your order id, so that we can check further details in our database.We will surely revert ASAP.

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