[Resolved] Latestone.com — wrong information and customer support

 
1 Review
 ardy on Aug 20, 2018
Bought a product from
Latest one and is under warranty. When i asked them to replace the item is warranty they stated inwpuld need to send it
Back to them. Plus as per the return policy on their website claim for all electronic items replacement as per manufacture warranty. They are not ready to get it picked up from my place and also not ready to reimburse me for the courier charges if i send it across to them. Pls don’t buy any products from such websites as they are liars and cheating customers and their licence be revoked
Complaint marked as Resolved Aug 20, 2018

Complaint Status


[Aug 20, 2018] LatestOne.com customer support has been notified about the posted complaint.
Updated by ardy, Aug 20, 2018
Order Id LO9262493
Verified Support
LatestOne.com Customer Care's response, Aug 20, 2018
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
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    Customer satisfaction rating
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    Road Number 12, Banjara Hills, Telangana, Hyderabad, Andhra Pradesh, India - 500034
    Latestone.com - wrong information and customer support