[Resolved] Latestone.com — xmate aura bluetooth headset

Thyagusandy

from Talcher, Odisha

Address:

189737853803

I received my order just now on 22/6/18 and i was very much happy and also very much eager to use it but after opening i saw that the product is damaged at three corners that is broken by seeing this that my product is damaged i was feeling so sad and this is product i am ordered first time in online so i want to provide me a new product as possible as early

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Jul 23, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

Jun 28, 2018

Updated by Thyagusandy I gave a complaint on 22/6/18 that the deleverd product is damaged and broken and i requested you to give me a new product but still now there is no response from you and very about your customer service. Please give me a new product or refund my money as soon as possible

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Comments

Pmahi

from Neral, Maharashtra

This product is not working properly and broken down to so this product is not a shutdown completely faulty so please refund me

LatestOne.com Customer Care's response, Jun 22, 2018

Verified Support

"Kindly give your order id, the order id starts with LO or SO, so that we can check the further details in our database
Thank you."

Yashuwant Sharma

from Kaithal, Haryana

Out of stock and I want to buy this cover urgently

LatestOne.com Customer Care's response, Jun 29, 2018

Verified Support

Hi, Please visit our website http://www.latestone.com/

Venu Dare

from Manuguru, Telangana

I bought tha one watch but its not working i am received that 3-7-2018 so plz refund my money my name venu banothu
near ayyapaswami tempul beside gout hosptal srinivasa nagar khammam pin cod 507003 telangana
mobile number [protected]
[protected]

LatestOne.com Customer Care's response, Jul 11, 2018

Verified Support

Hi, Apologies for the inconvenience created. Do share the order ID with us, we will check and revert ASAP