[Resolved]  Latestone.com — xmate hum new designed mini portable waterproof bluetooth speaker for all phones blue[protected]

Address:122001
Website:latestone.com

I have purchase above mentioned product from latest one Via order no. LO9217570 dated 16/07/18. Invoice No. DFC[protected] Dated 16/07/18.
They have supplied a defective product. Its FM is not working at all. Even checked on different locations. Tuning switch is also seems serviceable. Range of BT is written in the specification is 25 meters but it is not working even 10 meters range. On site I tried to return it but no option is shown on the latestone.com. Please get me a serviceable product or I should be refunded my paid amount.
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Aug 19, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2018
LatestOne.com Customer Care's response
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Complaint comments 

Comments

I had ordered for samaung galaxy tab 4 full stand 360 rotate cover.
before half an hour i recd the pack from Latestone via Aramex.
when i opened the pack i found that the mobile cover is broken .
please arrange for replacing the same one .
thanks.
LatestOne.com Customer Care's response, Jul 20, 2018
Verified Support
Hi, Apologies for the inconvenience caused.Kindly give your order id so that we can check the further details in our database.
Pilese cancel order LO9227215
LatestOne.com Customer Care's response, Jul 24, 2018
Verified Support
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
It's not working !! Plz help me or else take it back . It's not switching on
Shashwat Sinha's reply, Jul 16, 2018
It's just not even switching on !! It's not working ...Just help me or take it back !!
LatestOne.com Customer Care's response, Jul 24, 2018
Verified Support
"Kindly give your order id, the order id starts with LO or SO, so that we can check the further details in our database
Thank you."
Its damaged item

LatestOne.com Customer Care's response, Jul 25, 2018
Verified Support
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Pls cancel my order...my order no: LO9311904
triloson's reply, Jul 31, 2018
Please cancel my order LO9311904 bcoz my i dont need that product unfortunatly pressed by my brother so please cancle my order sir
LatestOne.com Customer Care's response, Aug 7, 2018
Verified Support
Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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