[Resolved] Lava Mobiles — Delaying of service which in warrenty period

vishuchinna

from Delhi, Delhi

Address:	South Andaman, Andaman and Nicobar Islands, 744107
Website:	www.lavamobiles.com

Sir, This is to inform you that i have purchased a lave mobile on January 2015 model no. lava iris 400S, IMEI No.[protected] but recently my mobile got a problem i.e touch screen was not working i have given service on 08/01/2015, i.e one of your authorized service centre in Port Blair in Andaman & Nicobar Islands but till now no call regarding my phone status i have received last week i have approached the service centre they told they have order the parts so i will get my on this monday still they dint made any call to me kindly do the needful Thank you, Yours sincerely B.Vishvanathan [protected]

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Complaint marked as Resolved

Lava Mobiles customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2015

Lava Mobiles Customer Care's response Dear Vishvanathan,

We sincerely apologize for the inconvenience caused to you. We have escalated your details to the concerned team. For any further clarifications, please write to us at [protected]@lavainternational.in

Regards,
Lava Digital Team