LazyPay — excess amount was auto debited from my bank account via lazypay

My bill was 1518/- and this amount was deducted this morning (3 december 2019). After sometime, again an amount of 1758/- was debited from my bank account and now they are sending an email that this will be reversed in 7 working days. I have to clear my payments and because of their technical issue, why should i bear extra charges levied upon missing my other payments? Please instruct them to reverse the payment via imps today.
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Dec 05, 2019
Updated by ankitpmistry
I have sent an email but no one is bothered to reply. My refund is also pending and if I am levied for bounce charges against my other loans, Lazypay must be responsible to pay those charges and late payment fees. I have already raised it and sent an email.

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Hi,

Kindly write to us at [protected]@lazypay.in and our team will look into it.

Regards,
Team PayU
ankitpmistry's [Complaint's author] reply, Dec 5, 2019
I have sent the email. You have not replied yet.
I have cleared my due of ₹895 still it is shown as unpaid.

Hi Atoshi,

Our team has replied to your concern via Twitter. Kindly revert over the same for any further assistance.

Regards,
Team LazyPay

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