Leeco / Leshi Internet Information & Technology — le x526 - le 2 not getting repaired even dead after return

Address:

380009

Job sheet no: JS[protected]
Date & Time : 11 July 2017 17:58:05
Mobile : [protected]
Name : Virendra Jadeja

There was a problem in calling, so I gave my handset to LETV authorized service center at Ahmedabad. (Address: Touch Ahmedabad, 15, 16, 17, 18, 1st floor, Neptun Tower, Near Neharu bridge, Ashram road, Ahmedabad-380009). Finally After almost 4 month I received my handset back after so many requests. But I received my cell phone in almost dead condition. Nothing works. When i touch any where on screen or press any button its getting hanged and restarted automatically. When i complaint regarding this, They just answer me that "you are lucky because you are getting your handset back. sorry, we can't do anything for this." Then i asked them why my IMEI of this device changed. They simply answer me that we have updated its software so that might be changed, but this is your device.

I don't expect this type of answer from service center representative. Please take strong action against such company. I want new cell phone instead of this useless cell phone.

Also, guide us what should i do now.

I have attached customer's copy of job sheet and Office copy of job sheet for return without repair.

Looking for your valuable support.

Thank you.
Virendra Jadeja
M: [protected]