Leeco / Leshi Internet Information & Technology — LeEco Max 2

Address:	Gurgaon, Haryana
Website:	lemall.in

Hi

I have bought LeEco Max2 by LeMall unfortunately by accident without knowing the company and the useless service of products and the customers.

First the LeEco Max was came to my hand after waiting and calling you several times finally at long wait.

The CDLA headset came to hand by everyday calling and fighting the customer service and emailing sent by me after four months.

The cashback also came to me after several reminder and calls sent to my credit card.

Above all you have sent a faulty product to me which already informed to you and you are ready to take back the product. I sent the product for repair as per the instruction given to by the customer care to CellCharm on 15th November 2016.

The job sheet no[protected]
IMEI - [protected]
S.No - LP025776D[protected]

In heights of the stupidity you told that mobile was already repaired and sent to CellCharm at Erode. I called them and they said it is still with you idiots and it is under repairing. Last leek I called on the same stupid LeEco customer care and he told they where missing the parts to repair the mobile and I have to wait for the part to make it repair.

You can see how many calls I did on everyday and the conversation we made. I have to travel last week and I postponed it many time due to your inefficient and incapability. I have already waited enough time of 15 days of company policy

I have the right to call everything you have promised to me

1. I bought the mobile LeEco Max 2 on 02 July 2016 (The mobile is on warranty)
2. As you have failed to fully satisfy the customer in any means and directing in faulty directions.
3. With your further behaviors I am not satisfied with entire LeEco products.
4. I dont want the product anymore as the period already gone and the information is no correct and reliable.
5. I need a product immediately or give me new product LeEco Max2
6. Take the product and send me the money as I have already spent more than myself for a knowing faulty and idiotic behavior of customer service.

Regards

Stephen Sumithra