Leeco / Leshi Internet Information & Technology — leeco super 55 tv not working and no service/return/refund provided within warranty period

Address:	575007
Website:	in.lemall.com

I bought a tv LeEco super 55 on 6th september 2016 on flipkart. The tv was installed by the jeeves engineer facilitated by flipkart. but the tv has stopped working from 19th july 2018. the tv is not turning on. we called flipkart helpline but did not get any proper response. then we dropped an email to flipkart stating the issue for which the flipkart through request number IN[protected] responded saying that the product warranty is covered by the product company that is LeEco and we were provided with their email and contact number. we tried reaching to them both through the contact number[protected] and email address - [protected]@le.com but have not got any response from them. we tried calling the number several times but all we got was that the service was temporarily unavailable. then we called the jeeves customer care[protected] for assistance but they told us to contact the product company directly for service. we tried all possible means to contact the product company but we are not able to reach them. the Site URL that was initially provided to us seems to be down - https://in.lemall.com/ during the purchase we were told that there would 2 years comprehensive warranty + 2 years additional warranty on the panel. but now we are not able to get service for the same. i have attached the warranty card that was provided to us during the installation. kindly help us in getting the required service or return or refund for the item. we feel like we have been cheated since