Lenovo — 238 laptop

Address:

560037

I had given my Laptop for repair for Laptop not switching on. I was told that the power IC and one more IC had gone faulty. When I went to collect the laptop after repairs I was told that I cannot be given the bill as the spares purchased for the laptop has not been entered in the book and thus bill cannot be given. When I insisted for the same I was told to wait for 30 minutes. After sometime I was given a bill for Rs 3200-/- showing the details as Service charges. I am entitled to a bill showing what parts have been replaced and what type of repairs have been carried out.

Non showing of exact nature of repair with spare parts consumed shows either that the parts have not been replaced or your srevice people is trying to hoodwink the government by avoiding payment of tax etc.

If the complaint is not sorted out I will be lodging complaint with IT and ED department against the service centre/ your dealer.

I am enclosing the copy of the bill for your ready reference.

Radhakrishnan KV
[protected]
[protected]@yahoo.co.in