Address: | 560037 | Website: | thedostore.in |
I had ordered a desktop from thedostore.com.
Order details:
1. Order number: #[protected]
2. Product number: #90DQ0072IN
3. Order date: 2/17/2017
Complaints:
1. Different product than what was listed: The product specifications mentioned 21.5 inch screen. I received 19.5 inch screen. The product mentions only DDR3 RAM. After I open I find that RAM is SO-DIMM, and doesn't support regular desktop RAMs. No extra RAM slots, which wasn't mentioned in the specification list. Products generally have two RAM slots.
2. Hostile behavior of the support staff: Calling them is useless. When I call only thing I hear is, "Drop an email." Upon repeated calls, they disconnect my calls. Thereafter, my calls aren't received.
3. Email response: The emails contain instructions only to wait. No action has been taken since I first dropped an email.
Was this information helpful? |
When we check the warranty is there but to order a part for replacement they say it not in India hence cannot be claimed.
This is more of fooling people then helping them. If I go for pay I am sure it will be available.
regards,
Navinkumar
[protected]