Lenovo A6000 Plus Touchscreen Problem — Lenovo A6000 plus Touchscreen Problem

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Mumbai City, Maharashtra

i purchased a A600+ on 10/7/2015. after 2-3 days, it started showing problem to touch screen. i registered a return request (with Return iD[protected] on 19/7/2015. technician called on 20/7/2015 saying that remove scratch guard, reset phone. same is repeated 3-4 times on 21st, 23rd, 24th july with wasting of my time and Money but issue is not solved. extremely disappointed and unhappy with worst customer Service. since i bought the phone through flipkart i told them i will file the return myself.I am attaching the photo from lenovo service centre. FLIPKART claims they provide EASY RETURNS if the customer is not satisfied also.Here i have a genuine reason still they are not keeping their promise.I dont want any replacement anymore and require a full refund at the earliest..since the model as such is a defective one