Lenovo — ADP Warranty Not Updated || Fake Commitment || Proof for ADP Upgrade | |||
My serial number is PF14C5AY, As I sent multiple mails to get support but Lenovo support is not replying with proper resolution. Before purchasing the Warrenty upgrade I confirmed with the customer support they told me it's included and when I was placing the order there was ADP written(attached image for the same). NOTE : I also confirm with the customer care executive for the same. So please let me know what to do next. I have attached the image, which I was getting at the time of purchasing warrenty upgrade which says ADP included, Also for confirmation I did cross check with customer care executive. Now I get only normal warrenty upgrade but not ADP warrenty, I asked many times with the customer support they are replying after 10 days stating, this is not included in the order you placed but I am sending them the proof which I was getting at that time. Still no resolution given. Was this information helpful? | |||
Lenovo customer support has been notified about the posted complaint. | |||
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