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Lenovo Complaints & Reviews

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Last updated Jan 31, 2023
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Lenovo reviews & complaints page 2

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Suddenly got black. i just raised a ticket. boy come and changed one part. but still it is asking bit recovery i entered that one also. but not at all opening again showing password incorect
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    I had first raised this ticket on 07th Oct. 2022. The first technician assigned to me was unaware of how to open the pc, so he scheduled another technician to assist me. The new technician ran diagnostics, updated my PC. Replaced the motherboard and the speaker and updated drivers. The speakers still did not work and had NO sound at all. At which point technician instructed me to re-update my PC. The following day after updating, the...
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    Purchased legion 5i pro laptop from Lenovo's official website on 22nd sept and delivered on 24th sept but the cashback against offer 10% upto 5000 has not been credited yet.

    According to their terms it should be credited within 30days from the order delivery date but still got nothing....
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    Purchased legion 5i pro gen 7 on 22 sept and due to some issue raised complaint on 25th sept. Lenovo took almost 14 days to acknowledge that and sent an executive to seal the machine on 8th oct.

    They again delayed and issued me the DOA certificate after 7 days (on 15th Oct) after I followed up multiple times.

    An executive from lenovo - Asif mentioned on 17th Oct that they have processed the return pickup and...
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    My son's Lenovo idea pad Slim 5 laptop S/N: PF2XXV8G having frequent problem within the warrantee period with poor performance. Currently facing many functional problem even after checked and repaired many time by your authorised Lenovo service centre, Bhubaneswar. Within 1 YEAR of WARRANTY PERIOD many parts have already been changed.

    The details of defective components which are malfunctioning and replaced are as follows:br...
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    Complain against Lenovo Yoga6 Laptop
    PC Invoice:SLA[protected], Purchased on:[protected]
    Croma infinity Mall Malad (w) Store Manager (Dimple) Mob- [protected]
    First, I would like to inform you that I booked an AppleM1 laptop by paying 2000 tokens money to Croma (infinity Mall Malad West) concerned person is Mr. Rahul Jadhav (Croma Employee-Mob[protected]. But when I reached to store at that time H.P. salesman and Lenovo...
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    Hlw sir
    i Have Purchase a new laptop on Amazon & they provide 3 month Xbox game pass but i can`t Reedem this offer asking for 25 digit gift card no. so please provide me as sson as possible very needful.
    Lenovo customer support has been notified about the posted complaint.
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      It's about Lenovo ligion Y-540 series laptop I mentioned the model no. above. Actually they made this series with manufacturing hardware defects in motherboard and they discontinued the Y series laptop after sometime.
      I had this issue that charger stopped working but my laptop was in warranty period so company provided me another charger but then after few weeks it stopped working and so on this thing happened 3 times.
      I read...
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      I had purchased Lenovo Ideapad Laptop (81WB0193IN) on 27/08/2022 from reliance digital in Ahmedabad. I have been using the laptop since then. Recently I faced an issue where the laptop was unable to start; it was going into boot mode. We faced this issue during our 2nd month of this laptop. So, we gave the laptop for repair to the nearest service centre (Name of centre) which is almost 10kms from our home and it took 3 days for repair. After...
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      I am facing such issues since the day I bought the laptop have complained several times but none of them have been able to resolve the issues. My last complain no, were[protected] and even after that I am facing the issue. I have been told that (after last complain solver if matter does not resolved you can use this number as a referral to submit the complaint form again

      I urge to resolve the matter asap
      Lenovo customer support has been notified about the posted complaint.
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        I had bought a Lenovo Legion laptop. I bought a gaming laptop specifically for its performance and battery life but the laptop is draining very quickly even while doing simple browsing.
        Lenovo customer support has been notified about the posted complaint.
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          I do payment for smart performance
          but, the order is not placed
          and money was not credited back.
          this is the problem. please help me out of this...
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          My system screen is flickering. Your engineer has visited two times. He couldn't resolve the problem then he had mentioned for the liquor case. He said the system is open and fills liquor at that place and close to the system. You people fool the customer only.

          Lenovo Case: [protected]
          Work Order: [protected]
          Unit Serial Number: MP25W2S5
          Lenovo customer support has been notified about the posted complaint.
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            I have bought lenovo IdeaPad 5i on the year 2020 but I wasn't using it frequently. But when I started using it frequently the hinges got broken within 6 months.It's not the only case with me, I have done some research and found that many other users faced the same issue. We are paying a lot for these gadgets and what we are getting this cheap build quality. I'm very much dissatisfied with lenovo. I will never buy any lenovo product again nor do will recommend anybody for it. Very shameful. These companies are cheating customer by selling cheap product at high price.
            Lenovo customer support has been notified about the posted complaint.
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              HI lenovo

              Serial no : MP28AEJK

              Lenovo is the world's most pathetic and unprofessional company because after buying a high and gaming laptop and spending big amount for that what I got from Lenovo, a faulty laptop and since last 15 days after buying this too costly machine I'm having the same issue again and again that suddenly all my laptop graphics and webcam and Bluetooth and all other important drivers are...
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              Dear Team,

              This is with reference to the complaint made online on 10/05/2022 and the allotment of CCI M/s CTDI Shree Krishna Computers, Jaipur vides Lenovo case: [protected] for the Product Laptop with unit serial no. PG01Q3B6 purchased in the name of Ananad Maternity Hospital in November 2019.

              The same was taken to Shree Krishna CComputers, Shop No. 308, 309, 3rd Floor, Silver Square Mall, Bhagwant das Road,...
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              Lenovo is not providing any after sale service and not initiating service request and bouncing calls to one representative to another only
              Lenovo customer support has been notified about the posted complaint.
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                Hello Lenovo,
                This side Ashutosh Kumar your customer, i am very unhappy to say that i did not except from your side this kind of delay,

                i buyed a gaming 3 laptop serial no : MP237TGT from offline store MSM durgakund on 1 st of August 2022 after using it for a while
                next day i came to know the laptop i got is defected so on 3rd of August 2022 i gave it to store they said it will be replaced within 10 days, after these days the store employee didn't entertain me they keeps on saying its not in their hand they said come after 2 days it will be given to you
                But it's been more than 31 days since I did not receive the DAO Letter.

                i was a regular customer of yours but this delay makes me in mental harassment my money and time both are invested in it,

                Please Sir/Mam
                kindly release my DAO letter revert DAO letter to me at [protected]@gmail.com

                I hope you will work on it soon ...

                regards
                Ashutosh kumar
                My product serial number: MP237TGT
                Lenovo customer support has been notified about the posted complaint.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Lenovo — Regarding the cashback offer

                  I had purchased a Legion 5i 39.62cms - Phantom Black laptop Lenovo CEPP store on June 23rd 2022 at 3:00 P.M. My order number is [protected] and as per the offer at the time of purchase I was suppose to receive a cashback of Rs. 5000 or 10% of the price of laptop whichever is lower if I paid through any bank credit card. Since the price of my laptop was ₹64, 626 and I paid through a credit card, I was supposed to receive a cashback of ₹5,...
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                  Hello There,

                  I received Laptop IdeaPad Gaming 3 15IAH7 Laptop - Type 82S9 on 27th August 2022. Since then i have registered complaint against this product, but there is no solution.

                  I have spoken to more than 4 Premium care technical specialist, but none of them are able to resolve the issues which i have raised.

                  The issues are as follows;

                  1. My processor is supposed to be Intel...
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