[Resolved] Lenovo — Battery back and overheating | |
I have brought a lenovo k4 in mar 9 2017 for rs 11200... It's is very horrible one the phone battery is3300 mah battery mentioned but charge back up is very low without using internet and games, videos etc battery is backup very low mobile is heating up to 5-10 mins usage lenovo cheats customer like this... Very sad for buying lenovo vibe k4 @11200 rs cost Was this information helpful? | |
Mar 29, 2017 Complaint marked as Resolved my no is7034442647 my email id ramshidamajeed18gmail.com Lenovo customer support has been notified about the posted complaint. | |
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Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
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On 04.04.2017 it's touch screen suddenly stopped working. I took it to Lenovo mobile service center SRP Ent. Near sagar hotel. Sakchi jamshedpur. They told Pls come after 10 minutes. When I reached after given time, no technicians was there to reply me properly. However I asked with 2 receptionist for their contact no. and returned to my office around 8km far. I tried calling them several times but they did not respond. Finally I had to go to the service center again for knowing my phone status. They opened my mobile and shown that the connector of screen got rusted and they refused to take it under warranty. Their response was quite unsatisfactory. I asked them there were no any evidence of water. I kept my mobile very safely and there was no any chance to get the water into it. If it happens, then there is some other issue. They are asking for rs. 3850 for pcb change. I am shocked that it has been only 5 months and mobile phone got problem. I have to pay for what I am not responsible.
Request you to kindly look into this matter and help me out.
Ved Prakash
Mob-[protected]
Mail - [protected]@gmail.com
Jamshedpur Jharkhand