[Resolved]  Lenovo — Delay in delivery of product

Address:Khordha, Odisha, 751022

My complain ID is SOIN[protected]. I had received a call from Lenovo Care at Bhubaneswar near Bhawani Mall on 05.07.2017 that my ordered product has arrived and I need to receive the same. Though I came on 06.07.2017 at about 11.00 AM, they have not yet handed over me the product. Though I sat in the Lenovo Care, without giving me the product, they are wandering here & there and gone for lunch. It's really very poor service & unbecoming behavior of service personnel. I'm very dissatisfied with Lenovo service... Hence the service personnel may be warned to serve with care and behave properly, otherwise customer like me will loose their hope & faith on Lenovo in future. The action taken may be intimated to me for reference.

My email I'd is... [protected]@gmail.com
My mobile no. Is [protected]
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Jul 6, 2017
Complaint marked as Resolved 
My complain ID is SOIN0234831706270066. I had received a call from Lenovo Care at Bhubaneswar near Bhawani Mall on 05.07.2017 that my ordered product has arrived and I need to receive the same. Though I came on 06.07.2017 at about 11.00 AM, they have not yet handed over me the product. Though I sat in the Lenovo Care, without giving me the product, they are wandering here & there and gone for lunch. It's really very poor service & unbecoming behavior of service personnel. I'm very dissatisfied with Lenovo service... Hence the service personnel may be warned to serve with care and behave properly, otherwise customer like me will loose their hope & faith on Lenovo in future. The action taken may be intimated to me for reference. My email I'd is... [email protected] My mobile no. Is 9338222779
Lenovo customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am bought lenovo K5 note at 23-june-2017.But unfortunately mobile problem at 07-june-2017.I am given my mobile to service center at 08-june-2017 branch HCL CHENNAI ANNA SALAI BRANCH.but till now mobile not refund.any time service person said two days or three days wait.i need proper clarification about the issue.
Thanking You..!

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