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Lenovo — Delay in Repair of Lenovo Smartphone by service centre

I submit my Lenovo K3 note phone bearing IMEI No [protected] for repair. They changed the motherboard of the phone. After receiving the phone i noticed that the back and home button are not working. When I contacted service center, they told me to come after 15 days as they have no spare. After 15 days they receive my phone for repair.It is going to be 01 month but the service center is not repairing my phone and every time they asked me to come on next Friday.
pls help me to get my phone back in working condition as fast as possible.
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Complaint Status


[Jan 28, 2017] Lenovo customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

I purchased Lenovo A7000 mobile 0n 15/7/2016 in Pathankot, Punjab, India . Now my mobile is under warranty, the mobile lenovo a7000 screen touch failed some keys, Hardware problem, Software problem also arises. Hence it is request you to kindly replace my phone.
My email id is:-darpuneet.[protected]@gmail.com

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