| Address: | Ferns Icon, Level, 2, Outer Ring Rd, Doddanekundi, Mahadevapura, Bengaluru, Karnataka 560037, India |
This lenovo services is worst service because they all agent wasting my time till past 3 months, they make me fool for again and again reinstallation my window and reset my laptop, motherboard also changes 3 times and speaker also changed but problem not solved.
i owns lenovo laptop my issue is - (1)- when i open my laptop and then i play any song, movies & any thing else then sounds not come but when i plug any jack of headphone on the port of laptop and plug out then sounds starts come and also when i do some settings in window for sounds related then sound starts come but when i shutdown my laptop then after reopen my laptop then same problem sound not coming and again this problem come regularly.
(2)- this problem is again audio related when i play any thing and i mute my laptop for 5 to 7 min and then after 5 to 7 min i unmute my laptop then sounds not come in my laptop.
This is my laptop issue.
I complain this issue after 1 month of purchasing the laptop means i purchase my laptop at 30/07/2021 and i complained in september and they apply many process on laptop to solve my issue after 10 days finally they resolve my issu but after 2 month again problem come means in january problem comes and they again apply same method of september in applied means again reinstallation and reset of window and again motherboard changing but problem not solved this time and they take me 60 to 70 times take remote control of my laptop or 4 times also engineer visit in my home for solve my issue but problem not solved and they do this discursting things in the period of january to march and still i face this problem and after they wasting my 3 months i say for replacement because they not fix my problem and also wasting my 3 months, i ask him for replacment they denied for replacment and they say me i am not able replace your laptop i say him product that i got is a defect one so i want replacement but denied for replacement i give him 3 months to fix my issue but they not solved my problem they say me i will give best method solve your issue what best method you guys already take 3 month to solved my issue but problem not solved so why you wasting my time, you guys already wasting my lots of time so replace my laptop why you not understand i am not free you already do many things like many time reinstallation and reset PC window and 3 times you change motherboard and speaker also and many thing like drivers and lots of things during remote control and i also give you 60 to 70 times remote control as well.. its totally ridiculous. why you not understand costumer problem i face this problem after 1 month of purchased your laptop and still i facing this audio problem or 7 months gone.
So i want replacement. Was this information helpful? | 
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