Lenovo — False promises given by franchise and denied after making payment

Address:	New Delhi, Delhi, 110034
Website:	about franchies

I purchased laptop from one of franchise based in pitam pura, kohat enclave with the name of kaya infosolution (Lenovo exclusive store). Where sale representative told me about accerssories with laptop but once i made payment he changed totally and came to denial mode. Now i start feeling cheated the way someone cheating in the name of lenovo store.

Worst experience with lenovo store. The person their told me about benefits including 1. Head phones, 2. Anti virus software 3. For 02 yrs extended warranty but after making payment that person started denying everything.

I seriously thing lenovo company needs to take some serious action else they keep on cheating other customers like this and spoil thee name of company. For me that was first and last experience with lenovo and it was worst.

Regards

Jatin