Lenovo — full payment done but product not delivered ;shipment on hold

Address:	700098
Website:	www.shoplenovo.co.in

I had ordered a lenovo ideapad 320 (38.5 k variant) on 5th feb 2018, but it hasn't dispatched yet... Lenovo promised 5 to 8 day delivery though after 9th day i didn't get the product ; i called every customer care no of lenovo... They bouncing my call one no to another... And also called 4 different lenovo executives... And they dont have any idea what to do... Every time emailed lenovo support they send me system generated email with a ticket no... They never even contact me. This "https://www.shoplenovo.co.in" does not have a proper tracking mechanism for product... And above all lenovo support is so bogus... They don't care about customer's valuable time.