Lenovo — https://www.consumercomplaints.in/new_complaint/

Address:	New Delhi, Delhi, 110034
Website:	www3.lenovo.com/in/en

Hello sir,
I purchased lenovo legion y-720 from usa it comes under international warranty. It's graphic card is not working since i bought this machine so i visited your service center they told me few solution as it might be a driver problem but after trying every possible solution i finally submitted my laptop to your service center on 26th december 2017. They told me that its graphic card chip is dead due to which it's motherboard needed to be replaced and they will inform me whenever the part become available to them. After calling them again and again they told me that the part will come in india on 15th jan 2018. After calling them daily today they told me that this part is still not available and they will be inform me after sometime as soon as they get any update. Then i contact another service center today and they told me that according to them part is available in india. So they said i should directly contact you to please look into this matter as i am facing problem from last 2 and a half months still i didn't get any positive response from your side. As well as warranty of my laptop is also suffering. Please help me.
I hope for positive response from your side
Details of my laptop are:-
Lenovo legion y720
Lenovo service center detail:- sysnet global technologies (P) limited, janakpuri
Part required :- motherboard