Lenovo — Laptop lcd manufacturing defect

Address:Bhopal, Madhya Pradesh, 462039
Website:lenovo

I purchased lenovo laptop g g50-80 80e502q61h, s/n pf0cwakb invoice dated 2nd may 2016 through flipkart.in march during normal use, the lcd display started showing black lines in one portion of screen.
I complained to lenovo customer care regarding the same on 18th march, 2017 with all details. Complain number [protected]
Upon this, lenovo staff informed me that there is a damage to the screen and asked me to replace the part at my own expense.
I asked them to inspect the laptop to assure themselves that there is absolutely no damage from my end and the screen has developed a manufacturing defect.
Lenovo staff finally did not agree and behaved adamantly neither agreeing to inspect the laptop nor taking corrective action.
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Lenovo customer support has been notified about the posted complaint.
Apr 24, 2017
Updated by skagarwal74
No action yet by Lenovo staff. The black patch on the LCD screen has increased since a month of lodging the complaint. Lenovo seems completely insensitive to customers. Think before buying lenovo products.

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