Lenovo — laptop sales

Website:

shop.lenovo.com

Hi,

I have ordered an Lenovo laptop on 10th of November, 2018. While ordering it was showing that it will get delivered by 15th November, 2018. I waited till 15th November and called Lenovo customer care they said the respective order has not at all processed yet, they will inform the backend team to start the process and arrange a callback.

Till date I have not received any call back from any representative, on top of it I tried multiple times reaching out the customer care they were misguiding me.

One representative gave me the below contact details.
[protected]
[protected] Kalyani
[protected]@ndcommerce.in

Which are not functional, at all email got bounces those were always busy.

Later after lot of effort one more representative gave me the below contact details.
[protected]
[protected]@ndflindia.com

Which I have reached and got to know from them that the order has been shipped. And from Monday I had call "[protected]" multiple times they were keep informing me the order will get delivered today, since three days.

And below is the contact that I have received w.r.to delivery. I should particularly mention that the below number being folded by a person called "Amardeep Singh" which is one of the worst person that I have ever interacted. So irresponsible.

Amardeep - [protected]

Now I am not even able to connect to "[protected]". So, I have no means to track it any more.

Already I have wasted hell lot of time in waiting for the same, was at home sitting idle to just receive this shipment, I need an proper answer for all these delays, and need compensation for my time which is wasted.

And when will my shipment will get delivered.

Here is order details.
Order Number - [protected]