[Resolved] Lenovo — lenovo denied promised cashback

[Resolved] Lenovo — lenovo denied promised cashback

D DurgeshM

I was given a cashback code of rs. 3000 while placing a lenovo thinkbook, value rs. 65, 000, order no - [protected], dated 22nd october 2019. I was told that i will receive the cashback within 30 days. I entered the code, successfully made the payment and placed the order. However, after the completion of 30 days, i didn't receive the cashback. When i contacted lenovo's customer care team, they denied giving cashback without any specifics. Please help me to get the cashback of rs. 3000. Thanks Durgesh mishra Lucknow +1 photos Was this information helpful? No (0) Yes (0)
Mar 3, 2020 Complaint marked as Resolved I received an email from the company, and they initiated promised cashback. Lenovo customer support has been notified about the posted complaint. Feb 23, 2020 Updated by DurgeshM Picture where I was given a cashback code by one of Lenovo's customer care executives. Feb 23, 2020 Updated by DurgeshM In this picture, it can be seen that I have applied the code while placing the order successfully. There was no error or warning. Feb 23, 2020 Updated by DurgeshM Lenovo denied giving Cashback. Feb 24, 2020 Updated by DurgeshM Four months have gone and yet their reply is awaited.
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