Lenovo — lenovo e450 battery part not available in the country

Address:

400088

Dont buy lenovo products
I have a lenovo think pad e450 and it is almost one and a half year old. Me being a research scholar had actually opted for this laptop, as its light, sturdy and also as per my requirements being a student it was fulfilled. Now due to some issue, my laptop gets automatically shut down and had keyboard issues. I took my laptop to a service center in siliguri, west bengal, they detected that i have to replace its battery and keyboard but the parts were unavailable. It was there in the service center for 3 months. I took the laptop to mumbai, now battery is unavailable; lenovo india now tells me that battery is unavailable in the country as it is scarce. I am a scholar and my laptop is my life, all my research work is in my laptop and the need all my data which is in the laptop and the best part is even if i switch on the laptop it goes off again and the process is endless. The service centers shown in google map are not authorized, i had a tough time looking for it at bkc, i called them up, they said they are not authorized, and then some lady in a shady way calls me and enquires me about the battery. So much so for buying a lenovo laptop. This is the worst experience ever and i will not buy any lenovo products ever, neither will i recommend somebody to because it’s a laptop and some parts in the long run would be needed to be replaced but when there is a crisis situation, where i have my work in the laptop, battery is not working, computer is getting shut down automatically and then the customer service says that the battery is unavailable in the country as it is scarce, then its hell for me, its better to buy an hp/ dell but not lenovo