[Resolved]  Lenovo — lenovo ideapad 100 laptop serial no:mp08enu5 purchased from lenovo exclusive showroom @ rajahmundry ap on 31.10.2017

Address:

East Godavari, Andhra Pradesh, 533105

I bought Lenova 'ideapad 100' laptop bearing S.NO. MP08ENU5 from Lenovo Authorised dealer at Rajahmundry, AP. The screen of the laptop developed a thumb sized black spot, which obstructs the text. I noticed it to be growing slowly. Hence, I reported to the problem to the dealer and then at dealer's advice to the Lenovo company . As the service support staff asked, I produced the Screen shot for your viewing, invoice for verification and label for identifying the laptop.
But the company at first came out with plea that No warranty for this Laptop as the gap in date of sale and date of mfg is large and 2 years, 1 months,
12 days, as if I committed the mistake.
After the dealer intervened, they upgraded the warranty and still not ready to cover my problem under warranty stating the screen problem is of LCD and there is no accidental insurance for this Laptop.
I understood from reliable sources of Lenovo company that more incentives are provided to those Service Support staff who successfully decline the legitimate after sale warranty service.
I have not bought the Laptop from foot-path and more so I have been working on computers from 1992 being the Bank officer / Manager.
LENOVO Company's rejection of warranty stating gap in manufacture and sale is just idiotic and being such mega company trying to ditch its customers is unpardonable.
LENOVO SHOULD REPLACE THE LAPTOP OR CORRECT THE PROBLEM