[Resolved] Lenovo — lenovo k5 note complaints
Yamuna Nagar, Haryana, India
I bought lenovo k5 note on jan-2017 in india and after 3 month i faced problem in mobile for signal, its stopped to detect signal. I went to the lenovo service centre in pune and they changed the motherboard but after 2 month i faced problem in speaker, it was not working properly and at that time i was in haryana. I went to the service centre and they said we will not repair this phone because imei number is different in bill and what mobile showing svreen. I told him when last repaired they changed motherboard so offcours imei will not be same but after that they saying they had not enter proper entry in the system. So in that case what my mistake, what the entry they entered in the system while repairing it doesn't matter for me because they don't show to us. I am not at that level to go back pune from haryana for to repair mobile in same service centre. What the meaning of lenevo service centre all over india if they not considering like that.
Complaint marked as Resolved Jul 19, 2017
They had not solved my problem yet..after registered complained I got one call from landline number and they wanted details of my debit card to refund money but they asked other detail also that breach security of my debit card . i can't provide that information .its seems they fraud why asking detail of my debit card.. so still there is no response from Lenovo, I don't know why marked resolve this complained..
[Jul 18, 2017] Lenovo customer support has been notified about the posted complaint.
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