[Resolved]  Lenovo — lenovo k8 note heating terribly and battery drain is faster

Address:

Pune, Maharashtra, 411057

I have bought lenovo k8 note in the month of sept from amazon last year.

Since the oreo update has been installed, the battery is draining very fast. I get only 5-6 hrs to use on lte and causing me a great loss. I cant even have talk on the phone as it is heating too much. As per screenshot i can get only 5hrs on 74%. That is really bad.

I spoke to the customer service and they asked to me do factory reset. I did exactly same yet the problem didn't get solve.

Please understand the we like the phone and it worked great until the update. More we cannot use the faulty phone as advised by your team.
Please do something or the phone is useless for me. My phone is under warranty, i have asked customer care but they did nothing.