[Resolved] Lenovo — lenovo p2 bootloader unlock | |||||
The company follows an annoying 14 days waiting period for the oem to be unlocked. However, i've applied for bootloader unlock on 26th april 2018. After 5 days the status oem unlock started showing the error 'lenovo id not authorised', despite my id being a verified one. The unlock servers are down for almost a month. The customer service is very poor as they have no idea about it and can't provide any further assistance on the same. Bootloader needs to be unlocked for trying out new roms, since lenovo stopped updates for this device and no further updates are planned for this device. There are numerous many complaints regarding this issue on lenovo forums and no assistance has been provided till date. I'm fully aware of the fact that it'll void my warranty but i'd prefer a better rom to the buggy one which lenovo provides. I want them to understand that it's my phone and i have every right to change my roms. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Lenovo customer support has been notified about the posted complaint. | |||||
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Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
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Greetings from Lenovo!
Thank you for bringing this to our attention.This type of product quality is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post.
Thanks
Lenovo Support