[Resolved] Lenovo — Lenovo service centre - chaitanyapuri - hyderabad

Sreedhar Narpala

from Mancheral, Telangana

Address:	Rangareddy, Andhra Pradesh, 500060
Website:	www3.lenovo.com/in/en/smartphones/c/smartphones

Submitted Lenovo K3 Note along with Battery for service on[protected] at 12.50PM at Lenovo Service Centre, Chaitanyapuri, Hyd-60 T.S. Ph: [protected], [protected].
No:SOIN[protected]
Assured of delivery of mobile by 24th. On 24th may they are saying it will take 3 more days to deliver. ie they will deliver by 27th. Looking for appropriate remedy.
[protected]@gmail.com

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May 27, 2017

Complaint marked as Resolved

Contacted ED and Lenovo Service Centre Advanced Resolution Team through mail besides expressing our concern on this forum. Got their mail ids from the Lenovo Portal. We feel that with higher officials intervention it was possible to do service by Chaitanyapuri, Dilsukhnagar, Hyderabad service centre people in 2 days instead of 4 days. Thanks to the higher officials of Lenovo for their involvement. Regards Sreedhar

Lenovo customer support has been notified about the posted complaint.

May 27, 2017

Updated by Sreedhar Narpala To

The ED,
Lenovo Service Centre Advance Relolution Team

We have taken the mobile from service center on 25th May 2017 evening after service.
Thank you for your immediate response and service.

Regards
Sreedhar