Lenovo — lenovo tab
Ernakulam, Ernakulam District, Kerala, India
ShShyamsw on Nov 6, 2018
I had given my tab (Lenovo tab ntb) twice for repair to poovath agencies, p t usha road, ernakulam, they changed the mother board and software. Inspite of that the problem was not fixed. During the warranty period itself i gave it again on 17 may 2018 for repair and since then it is lying with them.
We contacted the lenovo customer care they said their repair centre is changed and later sent us a mail asking to pay rs 300 for change of software, which i refused to do as i have already changed the software and the problem was not fixed.
In the beginning of october 2018 i received a call from poovath agency asking for the tab's adapter, which i had already given to them months back.
They give us some excuses or other for the 6 months delay and now refuse to attend our calls.
Poovath agency mr. Shahid -[protected], [protected]
Customer care lenovo[protected]
Shyam & reena shyam
[Nov 06, 2018] Lenovo customer support has been notified about the posted complaint.
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