Lenovo — lenovo warranty renewal

Address:Bangalore, 560012

I had purchased 3 year warranty ext. For my lenovo laptop on 06-may-2017 for rs 4648/- from impact infotech -, dadar (West), mumbai - 400028, [protected]; [protected]. But lenovo kept the start date for the renewal warranty as 03/02/2016 which was the mfg date.
I've moved from mumbai and now not able to locate the invoice/receipt. I requested the asc for copy of renewal receipt/invoice, but they claim their system does not have a record. It can be clearly seen that both the start date for original warranty (1 year) and upgraded warranty (3 year) is shown as 03/02/2016. Lenovo refuses to share details of the asc who updated the warranty details.
Lenovo deliberately keeps the start date for warranty extension by default as the manufacturing date. This is the way lenovo fools the people and denies the benefit of warranty purchased.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Lenovo customer support has been notified about the posted complaint.
Complaint comments 

Comments

if you have bought laptop from online store means, login to account, take print out of invoice

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4390
    Pending
    0
    Resolved
    632
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information