Lenovo — Misleading people and spoiling company images.

Address:

781028

M. K communication store in basistha chariali, guwahsti, are only authorised to sale lenovo product but they used to repair the phone in their shop with duplicate parts due to which my lenovo phone got spoilt. So, today when the lenovo customer came and asked about the cost to repair her lenovo broken screen the shop owner told her to repair at his shop which will cost her lesser than repairing it at lenovo authorised service centre. Is it through, how the authorised dealer to sale the phone can mislead the customer to repair at his private store who are authorised only to sale the product. Those authorised dealer who can only sale the product should not allot to do service at the same store for which they are only ollowed to sale the product and not to do repairing work with duplicate spares part. The company should take action against the m. K communication store. This store keep multi-brand including samsung, vivo, oppo, lava etc and doing the same things with all the brand.