Lenovo — Mobile phone service/replacement issue

Address:Chennai, Tamil Nadu
Website:www3.lenovo.com/in/en/smartphones/c/smartphones

I had handed over my phone to a lenovo authorised service center in chennai due to multiple issues i was facing with the device on march 13th 2017. Till date i have no received my phone back and i learned several weeks back that the service center had been closed down. I have also been contacting lenovo directly through their facebook page, web chat support, emails and phone calls and they are yet to provide an answer. They don't even have the courtesy of calling me or responding to my repeated pleas for a solution. I am herewith attaching the jobsheet provided by the service center and screenshot of all the emails i've sent to lenovo.
Incident # registered with lenovo: vibe x3 issue[protected] [incident:[protected]] lenovo email: [protected]@lenovo.com

Service center:
Service center: lenovo s. V. Teleservices
29, sardar patel rd, nehru nagar, adyar, chennai, tamil nadu 600020
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Dear Team,
I'm Rajendra Karole, you people called me, but due to network problem, we couldn't discuss properly so call me gain on these no.
Regards
Rajendra Karole
[protected]
[protected]
rkarole.7862gmail.com

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