Lenovo — no refund | |||||
Hi, I purchased a lenovo ideapad 310 for our organization from shoplenovo.co.in on july 5th and i have been following up with emails stating that the laptop has not been shipped and even escalated the matter to sudipto ghosh (Executive director - services, lenovo india) and other support or shop lenovo emails id's, all i get from the director also copy paste electronic emails informing the team to look after the issue but nothing has been done. Last week i received an email stating that the refund is being processed but still the refund has not been credited and i dont know whom and where should i complain against lenovo. My order id:[protected] Was this information helpful? | |||||
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Lenovo customer support has been notified about the posted complaint. | |||||
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Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
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I purchase Yoga 720 from shoplenovo.co.in on 9th of August 2017. After so many emails, i got the prodcut in sep first week. it was some damge from a corner. i give them call and email, afetr so many deliberation it is taken back from my home. now i call and email the company about the refund, after the laptop return to their ware house.
the last status is showing of 21 Sep, after that nothing happen till now against order. i am waiting for my refund.