[Resolved] Lenovo — Not repairing my mobile from last two months

4 Reviews
Kurukshetra, Haryana, India
 vijay dangi
I purchased a new phone lenovo vibe k5 at Rs. 7000 and after 15 days the camera is not working properly and at that time i was outside the station for work purposes . When i came than i submit my phone in the care. After that they were only saying that we were repairing and its takes some time. 2 months already gone in this process and they are only saying that 10 days more to repair.
Complaint marked as Resolved Mar 2, 2017
my phone is still not working 3 months gone already and you are not taking any action regarding my complaint.I want my cash back and take your phone back. model of my phone is lenovo vibe k5 and cost of thhis phone is Rs 7000/- . take a serious action regarding my complaint within one day otherwise, i case a fir against service center

Complaint Status

[Feb 09, 2017] Lenovo customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0


My pc is lenovo g500s is not chargeble, in case wil make a charge pc 0% of bettery is visible,
I am using lenovo k5 note
on sep 12th i bought this mobile it was working correctly after an month so software issue then i went to service center to upgrade the software. 10 days its working then the issue was repeating.
handing while mobile using and then is not switching on
restart issue
Almost an year I have visited service centre near adayar, t nagar, anna salai . I am very frustrated to go to service centre because each and every service centre they are telling one issue.

At t nagar service centre they said you have an problem in charge port. Actually I went for an hanging issue they said i[censored] didn't change it at any cost it will blast one day with in a week I went to another service centre (Anna salai customer care ref.) they have updated the software and said the issue will not repeat but the issue came. Then I went to adayar service centre they said there will be an issue on battery and they replaced.

Do u know almost all the parts have been newly changed

More time software updated.

3times I have submitted the mobile and job sheet as been send to customer care there is no action as been taken.

Just tell me where your from I will submit the mobile to you. Just you use an week you know actually what the problem I am facing.

Note: 1year gone my mobile didn't blast just convey msg to t nagar branch

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    Lenovo - Not repairing my mobile from last two months