Lenovo — Premium Customer Care ### Support

I had planned shifting from HP to Lenovo, as I was about to purchase my second laptop but now I believe that this decision was the worst decision of my life.

Currently, my laptop is under warranty(Please note I fall into Premium Customer Category), and my laptop's charger is not working, so have ordered a replacement via Premium Care Support expecting that they will resolve on priority as they mentioned "Premium Care".

It has been now around 12 days since I ordered a replacement and every time they just ask me to wait and they continuously give some or the other reason to escape.

I won't recommend using Lenovo laptops and would suggest to go for HP always.