Lenovo — service not provided within warranty

Address:Bharuch, Gujarat, 392001

Hello..

I was visited lenovo service center (Bharuch) on date 06.01.2018 they said service man is not available come to monday, again i was visited on date 13.01.2018 they said we are unable to provide job sheet (Due to sytem are not working). You can put the phone in service center without job sheet.

Both time i was complain in lenovo care but they did not take action on it.

Please help in provide me my phone purchasing cost.
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My mobile is change by another mobile
Charging problem . But they change my new mobile to a old mobile, battery and everything also IMEI
SO I request to you plzz help me
Thank you!

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