Lenovo — service of lenovo z2 plus z2132

Address:722102

I purchased a mobile phone (Lenovo z2 plus z2132) from cyber king bankura for my son on 30.06.2017. Since last two weeks it has been seen that the upper part of the screen is not responding to touch. Unfortunately since yesterday the phone is not getting switched on. Today my son approached to lenovo service center at bankura. He was told that it will cost rs. 4000.00 for screen and the rest estimate will be given later on. The phone is within 6 months of warranty period. I dont know what to do with this phone if the repairing cost is almost half of the price of the phone that even within warranty period then i fear what will happen later on ie after ther warranty period.
Please do the needful.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Lenovo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4390
    Pending
    0
    Resolved
    632
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information